• How can I find out about your latest products and promotions?

    Stay updated on our latest products and promotions by subscribing to our newsletter, visiting our website, or following us on social media.

  • What trade shows do you participate in?

    We participate in numerous trade shows globally, including MIFB FAH, SIAL FOOD, ANUGA FOOD, ALLPACK, Appex, SEOUL, Vietfood, Thaifex, Beauty World, HK Cosmoprof, and more. Check our website or contact us for information on upcoming trade shows and our booth locations.

  • Can you provide testimonials or references from previous clients?

    Yes, we can provide testimonials and references from previous clients upon request. Please contact us to receive client feedback and case studies.

  • What makes your packaging solutions environmentally friendly?

    We are committed to sustainability and offer eco-friendly packaging solutions designed with recyclable materials and environmentally conscious practices.

  • How can I get involved with your online marketing and promotional activities?

    If you’re interested in partnering with us for online marketing and promotional activities, please reach out to our marketing team. We offer various opportunities for collaboration and promotion.

  • Do you offer free samples, and how can we get them?

    Yes, we are pleased to offer free samples. To request samples, please contact our experts. We can ship samples to you via DHL, FedEx, UPS, TNT, or other carriers.

  • Will you do printing on the bottles?

    Yes, Berlin Packaging offers various printing methods, including silk screen printing, hot stamping, and silver printing. We also provide additional coating processes such as frosting, color spraying, decal application, polishing, plating, and label stickers. For custom designs, please provide your artwork in AI, PSD, or CDR format.

  • Can you help with the design?

    Yes, our world-class designers can assist with your design needs. We can help with incorporating simple information such as logos and images into your packaging.

  • What is the minimum order quantity (MOQ)?

    There is no MOQ for stock items. For customized orders, the MOQ ranges from 10,000 to 50,000 units.

  • If there is a quality problem, how can you address it?

    Upon receiving the container, please inspect all the cargo. If you find any breakage or defects, take pictures and videos from the original carton on-site. Claims must be submitted within 15 working days after the container’s arrival. This period is based on the arrival time of the container.

  • What is the normal lead time?

    • In stock:7-15 days
    • Stock mold and made-to-order:25-35 days
    • Deep processing:50-75 days
  • How can we choose the shipping method?

    We offer various shipping options including:

    • Express:DHL, FedEx, UPS, TNT, etc.
    • LCL Air/Sea (+ Dispatch)
    • 20Ft, 40Ft, 40HQ, 45Ft by Sea (+ Dispatch)
      We will help you choose the most efficient shipping method based on order quantity, cost, and required delivery time.
100+ years of experience in the packaging industry.

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